KEY PERFORMANCE INDICATORS
Top-level metrics for the selected period. Numbers come directly from your Cloudflare D1 database. Use the week selector or date range to compare periods.
FILTER BY DAY:
ALL
Filter to a specific day. Click ALL to return to full week view.
TOPIC DISTRIBUTION
Support interactions broken down by category. The tallest bar is your highest-volume contact reason — prime candidate for self-service deflection.
C-SUITE INSIGHTS
Board-ready intelligence generated from your live data. Each card highlights a strategic action point.
AGENT LEADERBOARD
Agents ranked by interaction volume. Use to identify top performers and agents who may need additional coaching. Cross-reference with escalation data for full picture.
RECORDS
Full record explorer. Search by company, contact or topic. Click any row for full detail. Use Export CSV to share filtered data.
P1
—Click any row for full detail